Ongoingwebsite support from the people doing the work
Your website needs care after launch, and we're here for the long run. We provide managed hosting, maintenance and ongoing development, and you work directly with the people who actually know your site.
We look after the websites we build, and we're glad to take on existing Drupal and custom sites once we've reviewed them with you. Some of our clients have been with us for nearly 20 years.
What ongoing support covers
We shape support around your site: its platform, its integrations and the way your team publishes. A typical plan includes managed hosting, security and software updates, backups, monitoring, troubleshooting and an easy way to ask for something new.
We write every plan down with you: what's covered, who looks after each service, how urgent issues are handled and how new work is quoted. No vague retainers, and nothing that catches you by surprise.
Taking over a website built elsewhere
Plenty of websites come to us after their original developer has moved on. Before we take one on, we'll go through the platform version, hosting, modules and dependencies, custom code, integrations and documentation. Then we'll tell you plainly what we found: what's healthy, what needs attention now and what can wait.
Sometimes a site needs security fixes, an upgrade or a rebuild before routine maintenance makes sense. If that's the case, we'll tell you honestly and help you plan that work first. If your site still runs an unsupported version such as Drupal 7, take a look at Drupal development and migration.
Maintenance and improvements, kept separate
Maintenance keeps your site secure, up to date and running smoothly. Improvements, like new features, redesigned sections, content migrations or bigger technical changes, each get their own estimate and schedule.
Keeping the two apart means you always know what your plan covers, and you can invest in improvements whenever you're ready.
Direct access to the people who build your site
StirStudios is Anh and Glyn, a senior two-person studio. When you have a question, you talk to one of us, the same people who maintain and develop your website. No account manager, no ticket queue.
Those relationships tend to last. We've supported L.A. Contemporary Dance Company and Stomping Ground L.A. for nearly two decades, worked with Rainy Sky Films for well over a decade, and still support long-term clients including Thomas King Flagg and Ed Smart Music.
“I’ve trusted StirStudios with two generations of my website, and each time Glyn and Anh have worked patiently to bring my ideas to life while delivering exactly the features I needed. Even after launch, their responsiveness and ongoing support have been exceptional.”
How support begins
- Conversation: we get to know your website, your team and what you need from ongoing support.
- Technical review: we look at hosting, updates, integrations, code and any known risks.
- Written plan: we agree responsibilities, included maintenance, how urgent issues are handled and any first fixes.
- Ongoing care: updates, monitoring and regular check-ins with you.
- Planned improvements: new features and changes, estimated whenever you need them.
Planning a new website or a redesign? Take a look at Web Design & Development.
Invertigo Dance Theatre
Tri-Link
Thomas King Flagg
Stomping Ground LA
GTA Talent Agency
GROOV3
Movement Talent Agency
Petros Brand
LACDC
Questions about website support
Yes. We start with a technical review of the platform version, hosting, code and security, then talk you through what supporting the site will involve. Some sites move straight into maintenance; others need fixes or an upgrade first.
Usually security and software updates, backups, monitoring, hosting management and troubleshooting. Your plan spells out exactly what's covered, so you're never left guessing.
They can be. We build our websites so your team can handle everyday content, and we'll show you how. If you'd rather hand content work to us, we can include it in your plan or quote it as needed.
Yes, gladly. We estimate new features separately from maintenance, so you can see the cost and schedule before any work begins.
Get in touch and you'll reach the people who maintain your site directly. Your support plan sets out how urgent issues are handled and how quickly we respond, so you know what to expect before you ever need it.